Closing the Gaps in Paint Production: How MCE Delivered a Full-System Filtration Upgrade
A global coatings manufacturer was losing efficiency due to an overlooked filtration system issue.
During a routine onsite visit, an MCE regional manager, noticed that a key customer—a large manufacturer of paint, coatings, adhesives, and specialty materials—was struggling with filtration issues in their automotive paint production line.
The existing filtration system was inefficient, causing frequent downtime and compromising product quality. The filters in place couldn’t meet the specific demands of the application, and the customer needed a more reliable, cost-effective solution.
Recognizing this gap, the manager saw an opportunity to help the customer optimize their system with a more comprehensive offering.
“Although the customer already relied on Nightwine for quarter-turn valves, automation, and instrumentation, they were unaware that we also offer filtration solutions.”
- MCE Regional Sales Manager
MCE didn’t just ship filters—they collaborated onsite to design a custom solution tailored to the customer's environment.
By collaborating directly with the customer’s in-house engineering team, MCE designed a tailored solution based on a deep understanding of the plant’s specific needs, including paint types, environmental conditions, and targeted contaminants. The broader operational context was also evaluated, including the plant’s layout and the performance of the existing equipment.
With MCE’s filtration experts and Parker products, the team crafted a high-performance system built for paint line demands.
Collaborating with MCE’s filtration experts, a specialized filtration solution from Parker’s filtration products, known for their reliability in high-stakes environments like automotive paint production, was recommended to the customer. The MCE team tailored the solution to meet the customer’s exact specifications, ensuring compatibility with their existing systems.
Hands-on support ensured flawless installation and optimized system performance.
Together, MCE's team provided technical support throughout the testing phase, actively monitoring the new filters’ performance in real-time. As part of the consultative process, optimizing the installation was jointly accomplished and issues addressed, ensuring minimal disruption to the customer’s operation.
Beta testing led to plant-wide adoption and lasting impact on uptime and quality.
After several months of beta testing and batch adjustments, the filtration system performed as expected, greatly improving efficiency and reducing the frequency of breakdowns. The customer was so satisfied with the results that they moved forward with a full-scale solution rollout across multiple plants.
How Technical Familiarity and Cross-Divisional Expertise Drove a Better Outcome
“We’re tied in with our customers,” said MCE's Regional Manager. “We have become so familiar with their processes that we can predict the next valve or part they need before they do. We know the specifications and details of that part. So, the ordering process is easy. We also handle troubleshooting calls and collaborate with our other divisions. We evaluate the customer’s pain points onsite and make the necessary changes or recommendations.”
Our consultative process revolves around deep collaboration with clients. We do more than provide products—we engage in a technical partnership that spans the entire lifecycle of a project. Here’s what worked for this customer:
MCE helps manufacturers achieve greater operational efficiency through our integrated solutions. We’ve expanded our capabilities beyond valve and automation support to include: